Are you sticking plasters?

defaultImagine you are working in a different country where you do not speak the language…

- Would you recognise a warning sign?

- Understand an important safety message?

if it were not in your native tongue?

This is a dilemma faced by migrant workers every day here in the UK and for obvious reasons it needs to be addressed and there is legislation which places responsibility clearly with either the employer or the agency providing staff to address health and safety and in particular issues relating to language and communication.

The Health & Safety Executive requires employers of migrant workers to address the following issues or run the risk of prosecution.

  • Provide essential induction training and any necessary job-related/vocational training;
  • Provide relevant information about the risks to which they may be exposed and the precautions they will need to take to avoid those risks;
  • Consider the needs of workers who may not speak English well, if at all, and whether you need translation services;
  • Make sure workers have received and understood the information, instruction and training they need to work safely and consider how to ensure it is acted upon;
  • Make sure workers are adequately supervised and can communicate with their supervisors;
  • Make sure workers know where and how to raise any concerns about their health and safety and about any emergency arrangements or procedures.

Language is fundamental to these issues and it is interesting they only consider translation, which while a solution, it is a sticking plaster contrasted with the lasting impact of providing language training for the migrant workers, the supervisor or indeed both.

Continue reading “Are you sticking plasters?” »

Do your boardroom nuances get lost in translation?

 

imagesCAP32FOXIn the global marketplace more and more businesses are employing workers for whom English is not their first language as companies recognise the best person for the job may not be a native of this Emerald Isle.

If an employee has the right skills why should language be a barrier, especially when help is on hand from the multi-lingual team here at the Vici Language Academy in Newbury in Berkshire?

Clearly if it comes to health and safety issues then it is obvious why help learning a language should be on hand, however have you considered the difference language skills can make in the boardroom?

For example we recently helped a director who is French; he can speak excellent English and has no issues communicating day to day, however he contacted the Vici Language Academy after a series of board meetings.

He felt that the nuances were being lost in the boardroom on issues of culture and values, which are naturally of great importance to the direction and success of a business. The truth of what cultures and values represent should not be lost in translation.

Continue reading “Do your boardroom nuances get lost in translation?” »

A second home should be a dream come true.

CollioureHave you found your perfect holiday home? Dealt with the paperwork? Done the decorating? Met the locals?

Yet…

  • Don’t feel quite at home?
  • You want to get involved but can’t quite manage to?
  • Is there something missing to make this experience the one you had always dreamed of?

Don’t worry. Most property owners abroad feel the same.

Try to imagine how you would feel if you could speak to your neighbours clearly and accurately; make friends and even strike up a conversation in the village café? How about dealing with local tradesmen with ease and getting the best deals; surely that would give you a sense of pride and achievement?

Continue reading “A second home should be a dream come true.” »

Coffee, with a purpose

jpgWhether a businessman or a tourist, one of the first phrases anyone wants to learn before travelling to a foreign country is how to ask for a coffee – so perhaps not surprising that Cappuccinos, Lattes and Americanos will be at the ready, just for you, from 9am this Saturday!

The inviting aroma of coffee will be percolating through Arcade House where the friendly babble of 10 different languages will be heard – or even 11 when you realise we teach English too!

Life is always busy at VICI as we are now into our fifth year of business and growing rapidly (especially since our Director, Nathalie Danon-Kerr won an Entrepreneur of the Year Award just before Christmas) so holding a successful Open Day is our chance to invite you, to come in and ‘sit down and relax’. (PS: we promise not to test your language skills but to inform you and advise you on the best language techniques around and mostly, the most appropriate for you)

Let Victoria, April or Celia guide you around our quirky, homely and surprisingly spacious Academy! It is our annual Open Day and we would love if you could join us!

You are welcome to register your attendance by sending us a quick email: celia@thevici.com request a complimentary half hour consultation or simply turn up! We would be delighted to see you there!

Oh, and of course, we will have… Lots of great offers and vouchers available for committed learners!

Learn French, Improve your Spanish, Excel in Italian, Dare Arabic, Mandarin, Turkish or Polish…. Your trip starts here!

A samedi! Nos vemos! A presto!

01635 522410

 

 

Could you carry on with that conversation?

Having been in the language industry for 10 years, I have watched things evolve quite drastically. English is the international language; no one will contest this. However, the rest of the world now speaks English; speaking English is therefore no longer (in my opinion) a competitive advantage.

It is a commonly accepted fact that the best team in the workplace is one which can communicate effectively and work together for a common goal. In an ever growing international community, the general consent is that the coalition of English and other languages within the work place should rapidly produce a better overall productivity and create an enhanced working environment.

But that’s not the most exciting part… Continue reading “Could you carry on with that conversation?” »

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